REFUND & RETURN POLICY-old

We always carefully handle all the processes to deliver our products. But sometimes if you get any wrong products or purchase any wrong products we have a certain time to get it fixed. We will always welcome you to return your products or refund your balance by contacting us.

We have a 30-day return policy from the delivery time, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition (New) that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@olynvolt.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@olynvolt.com

RETURN METHOD:

Your option to send us your return: By Mail

HOW CAN GET YOUR RETURN SHIPPING LABEL:

Defective

Download and Print

Customer Remorse

Download and Print

OUR FEES FOR RETURN OR REFUND OF THE UNITED STATES

Damages and issues ( Defective Products )

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is $0.00 and the Re-stocking fee is $0.00

For your responsibility ( Customer Remorse )

Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake, doesn’t need anymore or the wrong products so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. The Re-stocking fee is $10.00

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.