Olynvolt Customer Survey

After spending 2-5 minutes completing the entire survey, we will send the gift to the address you provided. Thank you very much for your patience and support!

Name *

E-mail *

Phone *

Country *

Shipping Address: * Please provide your shipping address here.

Shipping Postal Code: * Please enter your shipping postal code here.

First, please choose your preferred free gift：

Pocket Pads *1 pack (2 pieces)
Quadwave Pro Pads *1 pack (4 pieces)
SE Heat Pad *1 pack (1 piece)
Eco-Friendly Storage Bag *1 (7.87"×5.91")

1. Where do you feel the most intense discomfort? *

Shoulders
Back
Legs
Neck
Hands/Arms
Throughout the body
Waist
Other

2. What was the primary reason for your purchase of Olynvolt products? *

Alleviating bodily pain (diseases or physical pain)
Easing fatigue (muscle fatigue or soreness from activities like exercise, work, household chores)
Facilitating muscle recovery from injuries (sports-related, bed rest-induced, or muscle atrophy)
Enhancing blood circulation, and boosting muscle training
Relieving mental stress and anxiety
Portability
Outstanding exterior design
Other

3. How did you learn that using TENS products can alleviate pain/promote muscle recovery? *

From medical professionals
From family or friends
From professional institutions
From social media influencers
Advertisement recommendation
Other

4. Do you possess any of the following professional experiences? *

Yes, experience in medical or nursing field
Yes, experience as a professional athlete or sports coach
Other experiences in health-related fields
None

5. Have you heard of the following health research centers? (Multiple choices) *

Olynvolt Health Research Center (OHRC)
National Institutes of Health (NIH)
National Institute of Neurological Disorders and Stroke (NINDS)
Cleveland Clinic
I have never heard of similar institutions

6. For what purposes have you used other pulse products? (Multiple choices) *

Pain relief
Muscle strengthening
Weight loss
Sleep aid
Hair growth promotion
Other
I have never used any pulse products

7. Did you make the purchase for yourself or for someone else? (Multiple choices) *

For myself
Family member
Friend
Business gift
Other person

8. How often do you use TENS-related products? *

More than once a day
More than once a week
More than once a month
Almost never

9. In your opinion, what is the optimal time to replace TENS electrode pads? *

One week
One month
Two months
Three months or more
Other

(Studies suggest the optimal replacement time to maintain the best effectiveness of TENS.)

10. Which product would you prefer to be on promotion for the upcoming member day on August 30th? (Multiple choices) *

Pocket Pro(Wireless TENS device with screen, Bluetooth remote control & ultra-portability)
Pocket(Ultra-portable wireless TENS device)
Quadwave Pro(Wireless remote-controlled TENS device allowing usage on four areas simultaneously, ultra-portable)
Magnetic Neck Traction Pillow(Posture-correcting cervical pillow with added magnetic therapy)
Orb Vibration Pro(Muscle relaxation and vibration through high-frequency vibrating sphere)
Replacement electrode pads
Other

11. What aspects of the Olynvolt brand are you satisfied with? (Multiple choices) *

Product delivery efficiency
Free returns and exchanges for up to 30 days
Product quality
One-year quality guarantee
Responsive customer service team
Other

12. What aspects of the Olynvolt brand are you dissatisfied with? (Multiple choices) *

Product delivery efficiency
Inadequate 30-day free returns and exchanges period
Poor product quality
Short product quality guarantee period
Slow customer service
Other
No dissatisfaction

Would you recommend our products to your friends or family?

5 stars 4 stars 3 stars 2 stars 1 star

0 being "Not recommend" and 5 being "Highly recommend"

All survey questions have been completed. Thank you very much for your support!

We will send your selected gift to your provided address as soon as possible.

If you have any questions, please feel free to contact our customer service team at support@olynvolt.com.

All survey questions have been completed. Thank you very much for your support!

We will send your selected gift to your provided address as soon as possible.

If you have any questions, please feel free to contact our customer service team at support@olynvolt.com.

Free return within 30 days

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